Frequently Asked Questions

Q. Can I recycle and ship empty inkjet and laser printer cartridges from anywhere in the world through this program?
A. This program is only available throughout the contiguous United States.

Q. When should I expect payment for items sent to Recycle4Fundraising?
A. Recycle4Fundraising sends payments monthly to accounts with a balance of at least $25. Therefore you will receive payment for your items 30 days after they are received and processed. Monthly balances less than $25 roll over without expiring.

Q. Which items can we send to Recycle4Fundraising?
A. Please see the Qualifying List for a full listing of items that are currently being accepted.

Q. Which items do you consider qualifying/non-qualifying items?
A. Qualifying items are those you see on the Buyback List, everything else is considered non-qualifying (remanufactured and compatible aftermarket cartridges, damaged items, product types not on our list).

Q. How often can I send in shipments?
A. This is an ongoing program. There are no deadlines for shipping items found on our Buyback List. The prepaid shipping labels do not expire so you can send one shipment a day or one shipment a year. It’s completely up to you.

Q. Are bulk shipments accepted through this program?
A. A freight pickup can be arranged at no charge to you for shipments containing at least 3 pallets or 300+ laser toner cartridges. Please contact the customer service toll free at 1.800.588.7960 to arrange a pickup.

Q. How will I know when my shipment arrives at Recycle4Fundraising?
A. All shipments received at Recycle4Fundraising are scanned at the door. Then the contents of each box are inspected and the results are recorded in your online account. Once this happens, you will see these results posted in the "shipment history" section of your online account.

Q. Do you accept new un-used surplus supplies and how much are they worth?
A. Recycle4Fundraising is one of the country's largest buyers of new surplus supplies. We will take almost any brand, any make and model number for any copier, printer or fax machine out there. We buy toner and ink cartridges for printers and copiers, fuser oil, developer and staples cartridges used in copiers, drum units and imaging cartridges, fuser assemblies for any brand.

Our only requirement is the items must be new and unused, unopened and in its original box. The box can have damage but that will lessen the value of your items. Remanufactured, generic brands and expired inkjets have either a 10th of the value of OEM items or no value at all.

In order for us to determine the value of your un-used surplus supplies, it is critical to do the following:

  1. Make a detailed list of all your surplus items, make-model-part number-quantity-condition and so on.
  2. If possible send us a photo of your items. This helps us identify box condition and age to determine an accurate quote.
  3. We will evaluate your list and get back to you within 48 hours with a quote. If you accept the quote, we will supply you with special shipping label(s) and instructions.
The quoting process of un-used surplus supplies is manual, and separate from that of used items (which you send with the boxes/labels on this site).

Please don't send your un-used surplus items to us without a quote and expect payment. We have to authorize any surplus transaction and follow different shipping guidelines.
Tip: The more items you have, the better the quote you will receive! Please wait until you have 10+ new items to sell us.

Have additional questions? Contact customer service toll free at 1.800.588.7960 weekdays between 9AM to 5PM (PST).